• Infrastructure
  • Disaster Recovery
  • Remote Storage
  • Installation and Engineering

Infrastructure

Pinnula has years of experience managing and maintaining infrastructure and we are happy to develop solutions which service your needs. From prospects to employees, all are requesting access to key information on demand, whether this is via conventional technology or newer smart devices such as iPads, Windows mobile or Android devices. Pinnula can also provide help with:

  • Remote Cloud & Hosted Solutions
  • Servers & Virtualisation
  • Business Security
    • Infrastructure In General +

      How you connect and interact with your information is becoming more exciting and varied. From prospects to employees all are requesting access to key information on demand, whether this is via conventional technology or newer smart devices such as iPads, Windows mobile or Android devices.

      Pinnula has years of experience managing and maintaining infrastructure and we are happy to develop solutions which service your needs. The changing demands of your business on your information drives the technology you employ to deliver key processes. At Pinnula we help manage all the hardware aspects you need to function.

    • Remote Cloud and Hosted Solutions +

      The opportunity to have a hosted solution as part of your infrastructure requirement is a real possibility. A managed service offers many benefits and can remove some of the headaches which accompany the maintaining and updating your own solution.

      Pinnula has worked with its partners for over 10 years in providing solutions which can be used for not only to service Pinnula’s applications but also catering for the demands of your business.

    • Servers and Virtualisation +

      There are many ways in which your technology can be designed which will give you the solution your business requires. It often is a discussion about demand, management, sustainability and risk which drive you to your end solution. However many companies arrive there by organic growth and budgetary constraints. We look at what is practical and advise accordingly.

      We are experts in delivering solutions which maximise your hardware's potential via virtualisation but we are equally as happy to implement solutions in a multiple machine environment working over several locations. What is key is that we discuss your needs both now and for future requirements to make sure that a cost effective solution can be provided for now and in years to come.

    • Desktop Peripherals and Remote Devices +

      As your processing requirement becomes more enhanced the ability to interact with key information at that specific point becomes more critical. The devices available to deliver this become more obtainable as the price becomes lower allowing for a more achievable ROI.

      We provide desktop and laptops, tablets and remote devices for processes such as barcoding as well as printing, labelling and scanning.

    • Secure Connectivity +

      Making sure that the correct people can connect to the right working environment in a secure, safe and manageable way is an important feature of your infrastructure solution.

      Pinnula’s engineers are able to deliver connections and protection both from a physical device to software which provides access to the applications and data without compromising security. Remote and home working is not a problem, multi site connectivity will give you peace of mind allowing your business to work efficiently.

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    Disaster Recovery

    To give you peace of mind it is essential that your business has a plan to deal with a failure. Disaster recovery and planning is an essential part of your businesses protection. We provide solutions that will suit your requirements and budget, which allow you to minimise the time taken to return to operation, detailing your recovery points and minimising the loss of currently processed data.

    • Disaster Recovery +

      No business likes to contemplate a disaster but a significant number of those who don’t never recover from one. For those who do recover but don’t have a plan in place often find that their business fails but only after a decreasing spiral over a period of time.

      As a proactive business it is imperative that you consider your options. As a key part of a Disaster Recovery Plan (DRP) you will require a solution in place which will kick in with as little fuss as possible or in the case of a critical event will be up and running within a minimal period of time.

      Pinnula offer various levels of comfort. We look at how you can minimise the more significant disturbance to trading via downtime and loss of system access from hardware failure or loss and provide appropriate solutions.

    • Basic Solutions Cover +

      Covering our core applications forms our basic cover. For your core Uniplan solution we backup and provide periodic evaluation of the backup media with a full test and install on our servers giving you virtually immediate access to you critical data. In all recovery processes identifying the key recovery points is essential. The ability to return to these defined points within a limited time is key when implementing your DRP.
    • Advanced Cover +

      Pinnula work with businesses of all sizes to deliver solutions which give comfort and confidence. From server imaging and recovery to infrastructure settings we can make sure that all your critical information and configuration is backed up, on or off site to remote storage ready to recover into the new environment.

      Utilising virtual server technology we can provide recovery of multiple servers for clients to access from any remote location. For more information about backup and remote storage please follow this link.

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    Remote Storage

    It is essential that your business has a plan to deal with disaster and the safe backup of critical information. Data is key to any organisation, keeping that safe and secure is a priority. Why not review what is critical to your business and let us store all your critical data remotely giving you peace of mind. With Pinnula, we store all data physically in the UK!

    • Remote Storage +

      To complement or replace exiting physical backup devices, tapes and alternative media remote backup and storage facilities are fastly becoming a viable alternative.

      All businesses require their information to be kept in a secure environment. Many don’t require the repetitive and sometimes neglected task of managing backup and storage routines with often disastrous consequences.

      Automated offsite procedures are a method of removing these tasks from the responsibility of the individual giving peace of mind while secure and accurate. Often these routines can inform the team by email, call or text when uncertain outcomes occur leaving you safe in the knowledge that one of your most important assets, your data, is secure.

    • The Uses of Remote Storage +

      Remote storage can be used for a variety of data, some static and some more dynamic. Reviewing a solution allows us to focus on your requirements and budget to deliver a solution. Below are some of the areas utilised for remote storage and backup.

      Server and desktop device imaging – Dynamic business data - Application data - Images of key installation media - Setup and configuration files for infrastructure devices - Historical auditable information which can’t be accommodated on your current setup.

      Remote storage can be used for a variety of data, some static and some more dynamic. Reviewing a solution allows us to focus on your requirements and budget to deliver a solution. Below are some of the areas utilised for remote storage and backup.

        Server and desktop device imaging – recovery images for the base machines
        Dynamic business data - documents which sit outside of any integrated applications
        Application data – software used within you key solutions, business data and emails
        Images of key installation media – DVD images to install from Product serial numbers and installation keys
        Setup and configuration files for infrastructure devices
        Historical auditable information which can’t be accommodated on your current setup
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    Installation and Engineering

    Solutions and infrastructure require setup and configuration, we have engineers who are skilled across multiple platforms operating many systems from Linux to Windows, virtualisation to hosting we can provide a solution to meet your needs and budget.

    • What do we install +

      We install, upgrade and migrate operating systems, security and applications. Configuration and management makes sure they work in the way you require, while our experts minimise the risks of errors occurring. We can setup and manage your peripherals, printer and most networked devices as well as infrastructure giving you all the connectivity you require.
    • Installation, configuration and setup +

      We have experts in dealing with many technologies and our team are happy to evaluate your requirements. From existing solutions which require upgrades to new configurations we help you plan for now and the future. We can work in partnership with your current provider, explaining what is required and we can evaluate and help with the steps needed to proceed.
    • What about upgrades and support? +

      As part of our service package we have the option of maintaining your machines so they perform as you would expect. Prevention is always better than cure and we try to minimise your risk while keeping your business functioning fully. For some of the more day to day operational niggles we provide a fully manned support desk.
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